Elite Pro Ops Alerts — SMS Opt-In

Elite Pro Services LLC · 170 S William Dillard Dr Ste 106, Gilbert, AZ 85233 · (480) 788-7473

Elite Pro Ops Alerts is an internal text-message program from Elite Pro Services LLC (HVAC, plumbing and electrical, Gilbert, AZ). It sends operations alerts — new-lead notices, dispatch and scheduling updates, and business-system notifications — to Elite Pro Services employees and field technicians who opt in, and replies to texts those employees send to it. It is not used for customers, the public, or marketing. Opting in is optional and is not a condition of employment.

Program: Elite Pro Ops Alerts (Elite Pro Services LLC)
Who receives texts: Elite Pro Services employees who opt in, only
Message types: internal job, dispatch, scheduling, new-lead and system alerts; replies to employee texts
Frequency: message frequency varies, up to 10 messages per day
Msg & data rates may apply.
Reply STOP to opt out at any time (you'll get one confirmation, then no more messages). Reply HELP for help, or call (480) 788-7473 / email info@theelitepros.com.
Mobile information and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes.
Privacy Policy · Terms of Service (see “SMS Messaging Terms: Elite Pro Ops Alerts”)

How employees opt in

There are exactly two ways to opt in. Under either method, a confirmation text is sent before any alerts.

Method 1 — Employee onboarding form (written consent)

During new-hire onboarding, in person at our Gilbert, AZ office, each employee receives our onboarding form (paper or fillable PDF). The SMS section is optional. An employee who wants alerts writes their mobile number and checks the box next to the disclosure below. The box is unchecked by default; leaving it unchecked means no texts. Signed forms are kept in the employee file as proof of consent. This is exactly how the SMS section appears on the form:

Elite Pro Services LLC — New Hire Onboarding · Section 6: Ops Alert Texts (optional)

Employee name

Mobile phone number

I agree to receive internal operations alert texts from Elite Pro Services LLC (Elite Pro Ops Alerts) at the mobile number above. Message frequency varies, up to 10 msgs/day. Msg & data rates may apply. Reply HELP for help, STOP to opt out. Consent is optional and not a condition of employment. Privacy Policy: https://www.theelitepros.com/privacy-policy · Terms: https://www.theelitepros.com/terms-of-service

Prefer to text? Instead of checking the box, you can text START to our ops alerts number (480) 426-8449.

Employee signature / date

Method 2 — Text the keyword START

The same onboarding form (above) lists our ops alerts number, (480) 426-8449, and tells employees they may instead text START (or SUBSCRIBE) to it. When an employee texts START, they immediately receive this confirmation before any alerts:

START

Elite Pro Services: You're subscribed to internal ops alerts. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

Opt-out and help

STOP

You have successfully been unsubscribed. You will not receive any more messages from this number. Reply START to resubscribe.

HELP

Reply STOP to unsubscribe. Msg&Data Rates May Apply.

Opt-out keywords: STOP, END, CANCEL, QUIT, UNSUBSCRIBE, STOPALL, REVOKE, OPTOUT. Help keywords: HELP, INFO. For help you can also call (480) 788-7473 or email info@theelitepros.com.

Sample messages

Elite Pro alert: Chiirp reports a new web lead (HVAC repair, Mesa) not yet contacted after 15 min. Please call back. Reply STOP to opt out.
Elite Pro ops: Got it, Mike. Tomorrow's 8 AM job for the Gilbert plumbing call is marked rescheduled to 10 AM. Reply HELP for help, STOP to opt out.